Payment
- Fixed-price services are paid in full when you book. Sprinkler blowouts, sprinkler turn-ons, one- or two-story gutter cleaning, and lawn aeration are due at booking through a secure Stripe payment page, at the listed price. Joining a waitlist is free; payment is due when you book. 3+ story gutter cleaning is quoted and paid after we confirm the price. Your price is based on the details you enter when you book. If the area, footage, or number of zones turns out to be different on site, we'll charge (or refund) the difference afterward.
- Quote-based jobs: Services such as holiday lights, gutter guards, leaf cleanup, snow removal, spring cleanup, and weeding are paid after the work is done (or after we confirm the quote). Sending a booking request or joining a waitlist is free. If we send an invoice, it's due within 7 days.
- Payment provider: Online payments are processed by Stripe. No card details are entered on or stored by this website.
- Refunds: Full refund if we can't make it or you cancel at least 24 hours before your appointment. Same-day cancel or no-show is a $40 fee (if you already paid, we refund the rest after keeping $40). Refunds go back to your original payment method through Stripe, usually within 5–10 business days.
- When payment is due: Fixed-price services (sprinkler blowouts, turn-ons, gutter cleaning, and aeration) are paid in full at booking. For quote-based jobs, payment is due when the job is completed. If we send an invoice, it's due within 7 days. Larger jobs (like holiday lights) may require a deposit to hold your spot, with the balance due when the work is done.
- Prices: fixed and shown before you book on each service page. Sprinkler blowouts are $100 for up to 6 zones plus $15 for each additional zone; spring startups are $100 for up to 6 zones plus $15 for each additional zone. Gutter cleaning and holiday lights are priced per linear foot, cleanups and aeration by lot size, weeding by bed size and snow removal per push or monthly unlimited (storms over 2 inches). Your price is based on the details you enter when you book. If the area, footage, or number of zones turns out to be different on site, we'll charge (or refund) the difference afterward. Minimums still apply.
- Snow removal monthly unlimited plans are paid at the start of each month. Per-push snow removal is billed after each push (one clearing after a storm of 2 inches or more), since storms can't be scheduled.
- Accepted payment methods: Payments go through Stripe. We accept major credit and debit cards, Apple Pay, Google Pay, and bank (ACH) payment. Bank (ACH) payments have no processing fee. Starting December 10, 2026, credit-card payments include a 3% card processing fee (a merchant fee, not more than our cost of acceptance, and not charged on debit or prepaid cards). Until that date, card payments have no surcharge.
- Neighbor discount: $10 off each home's bill once 3+ homes in the same group code are booked.
Payment & late fees
- When payment is due: Fixed-price services (sprinkler blowouts, turn-ons, gutter cleaning, and aeration) are paid in full at booking. For quote-based jobs, payment is due when the job is completed. If we send an invoice, it's due within 7 days of the invoice date.
- Late fees: If a balance is still unpaid 14 days after the invoice date, a flat $15 late fee is added. On balances still unpaid after 30 days, interest of 1.5% per month also applies.
- Reminders: We'll send a friendly reminder around day 3, a firmer reminder around day 10 that mentions the late fee, and a final notice around day 30 that may mention collection in small claims court if the balance remains unpaid.
- Booking with an unpaid balance: If you have an unpaid balance, we can't book another job until it's paid, or you prepay the new job (and the outstanding balance).
- Cancellations: Fixed-price services are paid in full at booking. Cancel or reschedule free until the day before. Same-day cancel or no-show is a $40 fee.
- Card processing fee: Starting December 10, 2026, credit-card payments include a 3% card processing fee, charged by Wasatch Yard Co as a merchant fee and not more than our cost of accepting credit cards. The fee does not apply to debit or prepaid cards. Pay by bank (ACH) and there is no processing fee. Until that date, card payments have no surcharge.
Cancellations & rescheduling
- Cancel or reschedule for free up to 24 hours before your appointment, and you'll get a full refund. Just call or text (385) 743-8966.
- Same-day cancel or no-show: a $40 fee. If you prepaid, we refund the rest after keeping $40.
- Weather: if rain, snow, wind or freezing conditions make the work unsafe or ineffective, we move you to the next open day at no charge.
- Monthly snow plans can be cancelled before the start of the next month.
- If we can't get to your home in your window (or before your area's recommended freeze deadline for blowouts), we'll tell you as soon as we know.
Service terms
- Sprinkler blowouts remove water from irrigation lines with compressed air. They don't repair existing damage, and Wasatch Yard Co isn't responsible for freeze damage that happened before your service date. Spring startups include a check of each zone; repairs are quoted and only done with your OK.
- Gutter cleaning is cleaning only; we note but don't repair loose or leaking gutters.
- Holiday lights plug into your existing outdoor outlets. We don't install outlets or do electrical work. Lights supplied on the full-season package remain ours and are removed in January.
- Snow removal is triggered at the accumulation stated on the snow removal page. Please mark sprinkler heads, edging and low lights; we can't be responsible for items hidden under snow. Ice can re-form after we leave.
- Aeration: please mark hidden lines (shallow drip, invisible dog fences, low-voltage cables). Crews flag visible sprinkler heads.
- No herbicide or pesticide is applied by our crews.
Liability & full booking terms
Please mark hidden lines, invisible dog fences, low-voltage lighting and anything fragile. We aren't responsible for unmarked items, pre-existing damage, or old or brittle parts that fail during normal service, and our total liability for any job is limited to the amount you paid for that job. See our booking terms for the full details.
Privacy
When you send a booking request or join a waitlist, Wasatch Yard Co receives the details you enter (name, phone, optional email, service address, the service you picked and its details, date window and notes). Forms are processed on our website host, Cloudflare. We use this only to schedule and contact you about your service, and we don't sell your information. No card or bank details are collected on this website; payments are processed by Stripe, which handles your card details under its own privacy policy.